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Al Dean's avatar

The seven hold as individual craft.

Outcomes, problems-first, simplicity, feedback, flexibility, execution. Done well, at the scale of one operator or one team, they are still the job.

"Operating chops." That instinct also scales.

The same instinct at the organizational altitude is what I have been calling the operating layer.

The scaffold that carries intent down and signal up, so local excellence compounds globally instead of drifting.

When it is just you, you are the layer. You hold intent, policy, cadence, and signal in your own head while you build.

It is invisible because you embody it. It goes load-bearing the moment the work outruns one head.

"Operating chops" at the individual altitude. The "operating layer" is the same move at the organizational one.

Benedikt Kantus's avatar

So in effect, nothing changes. These were best practices all along! we have better tools now, but the job remains the same.

Product Breaks's avatar

Yes. I should've just written a tweet, I guess

Benedikt Kantus's avatar

No! It's important to understand that the core job remains the same. There is a lot of misunderstanding currently. Your post is educational!