In case you missed it: Issue #1
Articles, podcasts and other thoughts to help you hone your craft.
The first our monthly round-up series. Videos, articles and podcasts to help you (re)define and solve problems.
Videos / Podcasts
Hello, Is It Me You're Looking For? Improving Spotify Search
Jonny Brooks-Bartlett at Turing Fest
Spotify is making the most user data to improve search results. Their ingenious approach enables them to quickly respond to trends and the changing popularity. In this talk, Jonny Brooks-Bartlett, a Senior Machine Learning Engineer at Spotify outlines the general lessons he’s learned by building machine learning models.
Watch the talk here: https://www.turingfest.com/videos/jonny-brooks-bartlett?mc_cid=84624af0ed&mc_eid=995140bdfe
Using behavioural science to improve your product
Kristen Berman (Irrational Labs) on Lenny's Podcast
Kristen Bergman is the CEO and co-founder of Irrational Labs (alongside Dan Ariely of Predictably Irrational fame). This podcast episode is a great intro to the field of behavioural science, and the predictable way in which humans behave and the biases we display. She talks about how it can help Product Managers to identify ways of improving our products without always needing to start from square 1.
Accessibility and New York’s public transport network
Quemuel Arroyo on The Design of Business | The Business of Design
People with disabilities were the original hackers says Quemuel Arroyo, the first-ever Chief Accessibility Officer at NY state's Metropolitan Transportation Authority (MTA), in this lively podcast interview.
Listen to the podcast here: https://designobserver.com/article.php?id=40470
Measuring the dots between zoom levels
Marzia Aricò of Live Work on The HCD Podcast
Interesting discussion why NPS are so outdated
Articles
What Would Have to be True?
By Roger Martin
Roger Martin is author of Playing to Win and writes on Medium about strategy. This article talks about the most important question for strategy - "What would have to be true" - feels like a really powerful and relevant question for product strategy
https://rogermartin.medium.com/what-would-have-to-be-true-83dac5bd2189
The Three True-North Metrics that Your Product and Business Need
By Itamar Gilad
4 Hypotheses You Need for Every Product Experiment
By Austin Yang
I was reading up about experiments and hypothesis-driven development - read this useful thinking tool to help avoiding confirmation bias
https://austinyang.co/4-hypothesis-for-product-experiment/
Product Breaks round-up
Saved by testing, again
By Tim Scudder
It's incredibly hard NOT to assume you know what's best. In this quick, actionable post explored how we can spot the trap - and pull ourselves free when been caught.
Read the article here:
Twitter 2.0
By Ruaridh Millar
Read the article here: